How to Complain

If you wish to register a complaint, you can do so by contacting our complaints officer using the following methods:

By post:
Rosemount Financial Solutions IFA Ltd
Rosemount House
2-4 Chequers Road
Basingstoke
RG21 7PU

By email: complaints@rosemountfsIFA.co.uk
By telephone: 01256 405460

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request, and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.